Privacy Policy

Privacy Policy

Effective Date: 1 September 2025

Flexyware (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website flexyware.co.za and any of our related products or mobile applications (“Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any information you provide during registration or use of our Services.

  • Sensitive/Case Information: Certain applications may require the collection of additional information, such as personal details relevant to disputes, settlements, or similar use cases.

  • Usage Data: Information about how you access and use our Services, including device type, operating system, IP address, and browsing actions.

  • Optional Information: Any data you choose to provide within the platform to support the intended function of the Service.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Services.

  • Facilitate user registration, authentication, and communication.

  • Support case-related or settlement-related processes, where applicable.

  • Improve and customize our Services to enhance user experience.

  • Comply with legal obligations and enforce our Terms of Service.

3. Data Retention and Deletion

  • Membership Cancellation: You may cancel your membership at any time. Upon cancellation, your personal information will be deleted from our servers.

  • Shared or Multi-Party Information: In applications involving more than one user (e.g., dispute or settlement cases), only your personal information will be removed upon unsubscribing. Information that you previously submitted as part of a case or shared process may remain accessible to the other involved parties, where legally or functionally required.

  • Legal Requirements: We may retain certain information if required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

4. Disclosure of Information

We do not sell your personal information. We may share information only in the following circumstances:

  • With service providers who assist in delivering our Services.

  • With other parties to a shared case, dispute, or settlement (where the user has submitted information for such purpose).

  • When required by law, regulation, or legal process.

  • To protect the rights, property, or safety of Flexyware, our users, or others.

5. Security of Your Information

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent to certain data processing.

  • Request a copy of the data we hold about you.

Requests can be sent to [Insert Contact Email].

7. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect information from children. If we learn that we have collected such information, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Flexyware (Pty) Ltd
Email: support@flexyware.co.za
Website: https://flexyware.co.za