Legal

LEGAL – FLEXYWARE (Applies to all Flexyware (Pty)Ltd products and services)

Last updated: 22 Sep 2025

Link to our full privacy policy: https://www.flexyware.co.za/privacy-policy/

TERMS OF USE

These Terms of Use (“Terms”) govern your access to and use of Flexyware’s websites, apps, and related services (“Services”) provided by Flexyware (Pty)Ltd (“Flexyware”, “we”, “us”, or “our”). By using the Services and Products, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1) Eligibility & Accounts

  • You must be at least 18 years old (or the age of majority in your jurisdiction).

  • You are responsible for the accuracy of your account information and for maintaining the security of your credentials.

  • You are responsible for all activity that occurs under your account.

2) Acceptable Use

  • Use the Services only for lawful purposes and in accordance with these Terms.

  • Do not attempt to access source code, bypass security, probe or overload the Services, or interfere with other users.

  • Do not upload unlawful, infringing, or harmful content, or violate others’ rights.

3) Intellectual Property

  • The Services, including software, design, and content, are owned by Flexyware or our licensors.

  • We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use our apps on devices you own or control, subject to these Terms.

4) User Content

  • You retain ownership of the content you submit. In some products, the content may be required to support a user with whom you previously shared information. This content is considered information shared for the exclusive use of the product you subscribe to.

  • You grant Flexyware a worldwide, non-exclusive, royalty-free license to host, process, and use your content solely for the purpose of operating and improving the Services.

  • You are responsible for backing up your data.

5) Third-Party Services

  • The Services may integrate third-party platforms (e.g., analytics, cloud storage, payment processors). Your use of those services is governed by their terms and policies.

SUBSCRIPTIONS & BILLING

  • We offer auto-renewing subscriptions (e.g., monthly, 6-month, annual). Availability and pricing may vary by region.

  • Payment is charged to your Apple ID or Google Play account at confirmation of purchase.

  • Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.

  • Your account is charged for renewal within 24 hours before the current period ends.

  • Manage or cancel in your device account settings (Apple: Settings → Apple ID → Subscriptions; Google: Play Store → Payments & subscriptions).

  • Any free trial converts to a paid subscription unless cancelled before the trial ends.

  • Refunds are handled by Apple/Google under their policies (Apple: reportaproblem.apple.com; Google: via Play purchase history).

  • We may change subscription prices; we’ll notify you as required by Apple/Google. Continued use after changes become effective constitutes acceptance.

  • Prices may exclude applicable taxes; Apple/Google may add and remit taxes where required.

PRIVACY POLICY (SUMMARY)

  • We collect and process personal data to operate and improve the Services, provide support, and meet legal obligations. Common data types include account info, usage data, device/app diagnostics, and (where applicable) in-app purchase identifiers provided by Apple/Google. We do not store full payment card details.

  • Legal bases may include consent, contract performance, legitimate interests, and compliance with law.

  • We share data with trusted vendors (e.g., hosting, analytics, support) under contract; and with authorities where required by law.

  • International transfers may occur; we use appropriate safeguards where required.

  • Your rights (subject to law): access, correction, deletion, objection, portability, and withdrawal of consent.

  • Contact for privacy matters: francois@flexyware.co.za.

  • Full Privacy Policy: https://www.flexyware.co.za/privacy-policy/.

COOKIE NOTICE

  • We may use cookies and similar technologies for core functionality, analytics, and remembering preferences.

  • You can manage cookies via your browser or device settings.

  • Details are provided in our Privacy Policy.

EULA & APP STORE TERMS

  • For iOS apps, your use is also subject to Apple’s Standard EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

  • For Android apps, Google Play terms apply to purchases and distribution.

  • To the extent of any conflict between these Terms and the applicable store EULA, the store EULA governs the use of the app obtained from that store.

PRODUCT-SPECIFIC ADDENDA

  • No legal advice: Flexyware products and services provide tools to organise and evaluate information; it is not legal, financial, or professional advice.

  • Outcome responsibility: You are responsible for decisions made using the app or service; consult a qualified professional as needed.

COPYRIGHT / DMCA

If you believe content in our Services infringes your copyright, email francois@flexyware.co.za with:
(a) your contact details;
(b) a description of the copyrighted work;
(c) the URL or location of the allegedly infringing material;
(d) a statement of good-faith belief that use is not authorized;
(e) a statement under penalty of perjury that the information is accurate and that you are the rights holder or authorized agent;
(f) your signature (physical or electronic).

DISCLAIMERS

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, FLEXYWARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED (INCLUDING FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT). WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT RESULTS WILL MEET YOUR REQUIREMENTS.

Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, FLEXYWARE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS YOU PAID TO FLEXYWARE FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification
You agree to indemnify and hold harmless Flexyware from and against claims arising from your use of the Services or violation of these Terms.

TERMINATION

We may suspend or terminate access if you violate these Terms or as required by law. You may stop using the Services at any time; cancel subscriptions in your App Store or Google Play settings.

GOVERNING LAW & VENUE

These Terms are governed by the laws of South Africa. You consent to the exclusive jurisdiction and venue of the courts located in Pretoria, South Africa, without prejudice to any mandatory consumer rights that apply to you.

CHANGES TO THESE TERMS

We may update these Terms from time to time. We will post the updated version with the “Last updated” date. Continued use after changes become effective constitutes acceptance.